Contact Us
Frequently asked questions
We offer a wide range of authentic Pakistani dresses — from casual daily wear to luxury formal suits. Our collections include embroidered lawn, chiffon formals, festive wear, and stitched designer-style outfits.
Yes, we provide both:
Stitched: Ready-to-wear with standard sizing, perfect for quick styling
Unstitched: Beautiful fabric pieces with embroidery and detailing, ideal for custom tailoring
Yes! We deliver to all areas across Pakistan — every city, town, and postcode. No matter where you are, your order will find its way to you.
- We offer exchange only (no refunds) within 3 days of receiving your order
- Items must be unused, unworn, and in original packaging
- Unstitched and sale items are non-exchangeable
No, currently we only offer shipping within Pakistan. We’re focused on delivering the best Pakistani wear to every corner of the country.
Quick Help? Contact Us Directly
Have a question or need quick support? We’re here to help.
Reach out to us anytime during support hours.
Call / WhatsApp:
0300-2788881Email:
admin@rimzay.com
Customer Support Hours
Available Monday to Saturday
10:00 AM – 6:00 PM (Pakistan Standard Time)
Where Do You Deliver?
We deliver to all cities and areas across Pakistan
If courier services reach your area, we got you covered
Do You Deliver Outside Pakistan?
No, we currently deliver within Pakistan only
How Can I Track My Order?
Once your order is shipped, you’ll receive a tracking number via SMS or email
Need help? Contact us with your order number
What Payment Methods Are Available?
Cash on Delivery (COD) — available nationwide
Bank Transfer / Easypaisa / JazzCash — available on request
Bulk Order or Wedding Wear?
Planning for an event or gifting?
We offer bulk order support — contact us directly for discounts
Our Promise to You
Trusted Quality You Can Feel
Handpicked fabrics and authentic designs
Customer satisfaction is always our priority
